Privacy policy

Definitions used in this Privacy Policy

“Adverse event” means an unwanted, unintended or harmful event in relation to the use of a Teva medicinal product.

“Personal data” means information that relates to any living identifiable individual (e.g. you, your medical practitioner or your family member).

“Teva” means Teva Pharmaceutical Industries Ltd. or its affiliated companies (or both), also referred to in this Privacy Policy as “we”, “us” and “our”.

Teva and your privacy

Ensuring patient safety is extremely important to Teva and we take the safe use of all our products seriously. Teva needs to be able to get in touch with people who contact Teva about our products in order to follow-up and obtain further information, give answers to requests or to send requested material. This Privacy Policy describes how we collect and use your personal data to help us fulfil our duty to monitor the safety of all medicines we market or have in clinical development (also known as our pharmacovigilance obligations).

Scope of this Privacy Policy

This Privacy Policy applies to information we collect from you online, by phone, fax, e-mail or post, or as part of the adverse event reporting regulations applicable to Teva. We may also collect this information about you through specific forms submitted by you on a site that is owned or controlled by Teva.

If you are a patient we may also be provided with information about you by a third party reporting an adverse event that affected you. Such third parties may include medical professionals, lawyers, relatives or other members of the public.

Information we collect and why we collect it

For pharmacovigilance purposes Teva is under legal obligations to collect specific data. This is specified in more detail below.

Patients (subject of report)

We collect personal data about you when you, or a third party, provide us with information about you in relation to an adverse event that affected you or someone else. Where you are reporting the adverse event yourself, please also refer to the Reporters section.

If, at any time, you have questions or concerns about this Privacy Policy, please e-mail We will use reasonable endeavours to answer your question promptly or resolve your problem.

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